Work Style Q&A: What do people need to know to work with you effectively?
We have a tendency to actively look for information to support why we are right; ignoring areas of potential agreement.
Assumptions create a false sense of confidence which is detrimental to deescalation and are often a root of conflict themselves.
When we take the time to share our work and communication preferences, priorities, and styles up-front, we create an opportunity for understanding.
Use the following guide to ask and share answers to questions that can support understanding up front - whether on a newly formed team, a new project, or simply re-setting expectations for how you want to work with each other.